Customer Feedback Survey

If you recently received service from us, we would love to know what you thought!  How did we do? 

Our goal is to continuously provide a high level of satisfaction in quality and service. Your feedback and input helps us to measure how well we are achieving that goal. As our customer you are our most important asset and your feelings about how we are doing is very important to us!

Please use the form below to provide your feedback.  Feel free to expand beyond the “multiple choice” options and make any further comments in the boxes provided. Thank you for participating in our survey!

First Name:		Last Name:
Service Date:

When calling our offices was your call handled quickly and professionally?

Outstanding

Good

Average

Below Average

Disappointing

Comments:




On the day of your cleaning appointment did our crew arrive within the promised time frame?

Yes

No

Comments:




Was our crew professional and courteous?

Outstanding

Good

Average

Below Average

Disappointing

Comments:




While working on your property did our crew take proper measures to protect and care for your home, furnishings, and exterior landscape?

Outstanding

Good

Average

Below Average

Disappointing

Comments:




Were you pleased with the results of your cleaning service?

Outstanding

Good

Average

Below Average

Disappointing

Comments:




Overall, how do you feel about the service, quality and final results that you received from our company?

Exceeded My Expectations

Met My Expectations

Fell Short of My Expectations

Comments:




Are there any other comments or suggestions that you would like to make regarding your experience with our company? 

Comments:




As a customer, what qualities and characteristics are most important to you when hiring a service company such as ours?

Comments:




May we use your comments as a testimonial on our website and marketing materials?  (Your full name and personal information are never given out or published – testimonials are noted with first name and city only.)

Yes

No